Telecom Audit & Optimization

ITTStar's Telecom Audit & Optimization services will make a significant impact to your bottom-line with typical savings ranging from 15 to 25%. Audit & Optimization is a great complement to our other telecom management services.

Companies often pay incorrect telecom charges without even knowing it

Few companies have the resources and expertise needed to review their telecom charges on a regular basis for inaccuracies and overcharging by their carriers. Whether it’s incorrect billing practices, under-leveraged services, contract non-compliance or simple errors, the losses can be significant.

12% of charges are typically in error, with 85% favoring the carrier

Studies indicate that typical billing errors range anywhere from 12-20%, the vast majority of the errors being in the carriers’ favor. Audit & Optimization should be your first step in turning the odds in your favor, recovering incorrect billing payments and avoiding them all together in the future.

Keep your telecom expenses in check

ITTStar's Audit & Optimization services will make a significant impact to your bottom-line by identifying potential problem areas in your telecom spend and recovering those losses while there’s still time. More importantly our monthly audits assure you don’t experience the same errors in the future. And with typical client savings ranging from 15 to 25% it’s an easy investment to justify.

Take control, stay in control, with ITTStar Audit & Optimization

  • Invoice Audits
    • Audit engines can only do so much. ITTStar performs a comprehensive audit using a combination of automated and manual services, picking up what automated systems overlook.


      1. Comprehensive audit down to USOC level

      2. Contract compliance

      3. Tax issues

      4. One time charges

      5. Unnecessary features

      6. Incorrect discounts

      7. Third party charges

      8. Zero use

      All approved audits implemented for you

  • Wireless Optimization
    • Wireless Optimization — Expected Savings – 15 to 30%

      The opportunity is 15 to 30% savings, but the problem is too many variables to manually do an effective job. Our Wireless Optimization service includes quarterly plan optimization analysis and implementation.


      Zero use

      Pooling optimization

      Messaging plans

      International roaming

      Data – domestic and international

      Incorrect early termination fees

      All approved changes implemented for you

  • PBX Optimization
    • PBX Optimization — Expected Savings – 3 to 8%

      Going where traditional invoice audits can’t, our PBX optimization is based on granular call detail data from our Call Accounting service.


      Trunk utilization

      Least cost routing

      Pinpoint all calling anomalies

      Comprehensive report detailing all recommendations