Specialized Contact Center Solutions

LOWER LABOR COST BY


30%

INCREASE REVENUE BY


20%

HOW BPO CAN MAXIMIZE YOUR PROFIT RETENTION?

  • Save Time & Money on Business Operations
  • Employ Skilled Offshore Workforce
  • Reinforce Security, Privacy & Confidentiality
  • Unlock Scalable & Flexible Solutions
  • Integrate Superior Technology
  • Enhance Business Communication

"ITTStar delivers an integrated customer experience (CX) and next-gen BPO digital IT solutions to some of the largest and most respected brands."

What We Do?

We are specialized in following Services


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NON VOICE CUSTOMER SUPPORT

  •  Save Time & Money on Business Operations
  •  Employ Skilled Offshore Workforce
  •  Reinforce Security, Privacy & Confidentiality
  •  Unlock Scalable & Flexible Solutions
  •  Integrate Superior Technology
  •  Enhance Business Communication
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INBOUND & OUTBOUND SERVICES

  •  INBOUND & OUTBOUND SERVICES
  •  Technical Support/Helpdesk Services
  •  24/7 Customer Care
  •  Interactive Voice Response (IVR)
  •  Product Information Request
  •  Inquiry Handling
  •  Inbound/Outbound Call Center
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TECHNOLOGY SERVICES

  •  Manual & Automation file processing
  •  Cloud Data Storage
  •  Applications Development
  •  IT Chat Support
  •  Hardware and Software Support
  •  Programming
  •  Website Development and Implementation
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BACK OFFICE SUPPORT

  •  Data Mining
  •  Data Conversion
  •  Data Processing
  •  Data Verification and Entry
  •  Data Cleansing
  •  Data Management
  •  Catalog Management

Why ITTStar?


  •   Offering a full range of outsourcing services for a wide variety of industries, all customized for your business.
  •   Get maximum value through highly qualified trained professionals and customer service delivery models to fit all your needs.
  •   Implement Secure Workplace & Policies ensuring the safety of your organization’s logical assets.

Reliable delivery centers in action provide digital solutions and next-gen IT services in India and the US. From dynamic operations floors to themed meeting rooms, to onsite fitness, education, and healthcare facilities - it’s no wonder our team members are so engaged when it comes to serving global clients. Fostering a local employee engagement score above 90% - positions ITTStar as a global leader across all industries.

How Do We Do This?


Dynamic AI & ML integrated BPO services

With specialized AI engineers on the job, our BPO services and applications are combined with AI-powered software and Machine Learning. Delving into the demand of modern business intelligence, the inclusion of powerful algorithms for data mining, analysis and reporting can give your business a facelift. Through powerful business intelligence, the processes of your business are seamless and efficient, making use of data-driven insights.

AI-powered customer services offer:

  •   Big data handling
  •   Reduced call handling time
  •   Customized products & offerings to drive sales
  •   Omnichannel presence made effective
  •   Optimized resource management and implementation
  •   24/7 availability and support

Custom cloud services and applications are built on a robust framework to offer your business flexible, reliable and highly-scalable BPO services. We aim to infuse the latest technology tools with your business objectives to create a dynamic business infrastructure

Connect With Us Now

Get In Touch